SHIPPING and HANDLING
*STANDARD FREE SHIPPING | YOUR ORDER WILL SHIP OUT MTW | *CONTINENTAL USA | *NO PO BOXES
We take great care in packing and shipping your order to arrive in a timely manner. We will always keep in mind your destination temperature and the efficiencies of our carriers. We track and follow your order up to its arrival.
- Your chocolate and pastries come to you carefully precooled, insulated and packed with ice (or dry ice).
- Non rush orders received up to 5pm EST are packed and precooled and released to carrier Monday, Tuesday, or Wednesday for standard transit time of up to two business days.
- Rush orders received up to 5pm EST requiring Overnight and Saturday delivery is available for an additional charge at checkout.
- If your shipping destination is Alaska, Hawaii, Puerto Rico, your order must reflect Overnight service to those destinations. Exceptions will be recalculated and charged to your credit card.
- PRIOR to accepting or signing for delivery please check shipment and if you see EXTERNAL damage, please refuse the delivery and contact us immediately.
- Your product is guaranteed to arrive fresh and in perfect condition and is to be unpacked immediately upon arrival and stored and consumed according to "Care For ..." Instructions found on each Product Detail Tab marked "Inside the Box" or "Inside the Tray".
- Your guarantee is void for wrong delivery address
- Your guarantee is void if carrier cannot deliver on first attempt
- At this time, we do not offer International Shipments nor do we ship to PO Boxes.
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We have developed Special Packaging to assure safe transit of YOUR ORDER
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QUESTIONS? PLEASE DON'T HESITATE TO ASK:
Chocolates and Confections
9211 Gaither Road
Gaithersburg, Maryland 20877
United States
EMAIL: admin@ChocolatesAndConfections.com
PHONE: 800-231-8154 Toll Free 24/7
FAX: 800-643-4284 Toll Free 24/7
Live reception desk is available to direct your call and
Live customer service desk will be happy to assist you
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Monday - Friday 7:30am-8pm EST |
